Sitecore – Keynote
High revenue performers have more full integrated processes requires
What drives customer loyalty?
Digital retail has evolved more in the past 24 month than at any period since the commercialisation of the internet..
the Sunday shopping experience can be interesting. Bricks and Mortar shops are staffed with hung-over shop assistants pretending to want to help you spend your hard-earned cash, the reality is that they just want to make it through their shift..
Online store however, while not staff physically, face the challenge of being stocked the latest and greatest crap gadget straight out of Guangzhou China and again they really wants you to again spend your hard earned cash but are not there to really help you. One store looks like another and sometimes, if you are lucky you get to talk to a live help support person who may or may not be hung-over.
Like BAM, online is all about the experience. From end -to-end be it the landing strip (homepage) when you enter the store or as Paco Underhill puts it “giving good aisle” – from categroy to category – through to purchase. Online and in-store are all about the experience to take a browser and make them a buyer. Building a unique, easy-to use experience can be a challenge, especially when some client can’t see buying prescription drugs online the value in investing to enhance the online experience. More often than not, it costs less to build an online store than it does to re-fit a shop and it definitely costs less to run.
With so many online shop fronts emerging it’s important to ensure you don’t taint the experience with a hungover digital sales assistant.
I recently visited a great store..It may not work on mobile but it is one hell of an experience and an even better brand extension..>Well done Reactive, I may be late is giving you praise but as they say…BETTER LATE THAN NEVER!!
AMAZING USE OF FLASH
Crumpler -https://www.crumpler.com.au/flash/flash.aspx#/english/products.html
I will load more stores on this blog over the coming weeks so stay tuned…